Privacy Policy

We may collect information you provide, including your name, email address, telephone number, billing and shipping addresses, account details, order information, support messages, and any research-use or verification information submitted with an order.

When you use the website, our systems and service providers may automatically receive device and browser information, IP address, general location derived from IP, pages viewed, referring pages, timestamps, and cookie or similar technology data.

We use information to operate the website, create and secure accounts, process and fulfill orders, provide tracking and support, communicate service messages, prevent fraud, enforce our policies, improve the customer experience, maintain records, and comply with legal obligations.

Where permitted, we may send product or business updates. You can opt out of marketing emails by using the unsubscribe method in the message, while continuing to receive transactional or security messages.

We may share information with service providers that perform payment processing, hosting, analytics, email, customer support, fraud prevention, order fulfillment, and shipping on our behalf. They receive only the information reasonably needed to perform those services.

We may also disclose information when required by law, to protect customers or I-PEPS, in connection with a business transfer, or when you direct or consent to the disclosure. I-PEPS does not sell personal information for money.

Payment information may be handled by payment service providers. I-PEPS generally receives transaction confirmations and limited billing details rather than full payment-card credentials.

Cookies and similar technologies may keep the cart and account functioning, remember preferences, support security, measure website performance, and help us understand website use. Browser controls can limit cookies, but some site features may then stop working.

We retain information for as long as reasonably needed for the purposes described here, including order records, support, fraud prevention, dispute resolution, and legal or tax obligations. Retention periods vary by record type.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system is guaranteed to be completely secure.

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to particular uses. We may need to verify your identity and may retain information where permitted or required by law.

To submit a privacy request, email support@i-peps.info with the subject line Privacy Request. Authorized agents should identify the person represented and provide proof of authorization.

The website and products are not directed to children under 18, and I-PEPS does not knowingly collect personal information from children. Contact us if you believe a child has provided personal information.

I-PEPS operates in the United States. Information may be processed and stored in the United States and other locations where service providers operate, subject to applicable safeguards.

We may update this Privacy Policy when practices or legal requirements change. Material changes will be reflected by the updated date and, when appropriate, an additional notice.

Privacy questions and requests may be sent to support@i-peps.info.